The Privacy Policy

This policy shows you how KAIZEN MICROFINANCE BANK (referred to as “We”, “Us” or “Our”) we receive, keep and use your data. With this we assure you of information protection and confidentiality while using your data. Please review carefully for better understanding of our practices as it relates to your personal information. We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

Personal Data Security

We are committed to the best practice of data collection and handling. Our, methods are in compliance with Nigeria Data Protection Regulation on data protection. Our employees are trained in the appropriate day to day management of personal information. This is a top priority with the services of our vendors also.

A lot of investment has been made into our information security systems to prevent unauthorized access. Hence, other companies we work with are also legally bound to protect personal information in our custody.

What User Information We Collects

When you visit the website, we may collect the following data:

1. Your IP address.
2. Your contact information and email address.
3. Other information such as interests and preferences.
4. Data profile regarding your online behaviour on our website.

We may collect other data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content.

Usage of information received:

1. Any information received may be used for your onboarding process/ account opening.
2. KAIZEN MICROFINANCE BANK will use any information received from you to deliver better services.
3. We are committed to a firm security system to ensure your data is well protected
4. We may share information with corresponding banks in line with the federal law if required.
5. KAIZEN MICROFINANCE BANK staff and vendors are legally bound to keep confidential any personal data collected from customers.

Safeguarding and Securing the Data:

KAIZEN MICROFINANCE BANK is committed to securing your data and keeping it confidential. We have done all in our power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behaviour (analyze web traffic, web pages you spend the most time on, and websites you visit).
The data we collect by using cookies is used to customize our website to your needs.

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don’t want to disclose your personal information.

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

KAIZEN MICROFINANCE BANK will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

Personal Security Responsibility:

• Do not share your personal data with any one, as this may render your account vulnerable to unauthorized access. Information such as your PIN (Personal Identification Number), BVN (Bank Verification Number).
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• We encourage you to make use of strong passwords when activating your debit card or installing your Mobile App.
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• Avoid storing your personal access data on public storage devices. Information stored on such devices could be used for the wrong purposes by unauthorized users.
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• You have the right to ask us questions on how your personal data is being used.
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For further enquiry on privacy policy, visit us at 154, Awolowo Road Ikoyi, Lagos Nigeria.